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The Police
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Scam alert


We are aware of a couple of reports from residents whereby a cold caller has knocked on the door claiming he is there to collect the payment for works completed on trees several months ago. No work had been completed by this individual or anybody else at any point. We would like to remind residents not to feel pressured, not to agree to sign a contract or hand over money at the door and always check the credentials of the person – a genuine person will not mind you checking. Please stay vigilant when answering your door and look out for any vulnerable neighbours/friends/family. It can be very easy to fall victim to a scam, but you can be scam savvy if you know what to look out for.

What are some common types of doorstep scams?

•             Rogue traders: A cold caller may offer you a service you don’t really need. They may claim to have noticed something about property that needs work or improvement, such as the roof, and offer to it for cash or an inflated price.

•             Bogus officials: People claim to be from your utility company as a way a gaining access to your home. Always check the ID of any official, and if they’re genuine they won’t mind waiting while you check.

•             Fake charity collections: A fraudster may pretend they’re from a charity and ask you donate money, clothes, or household goods. Legitimate charities will all have charity number that can be checked on the Charity Commission website.

•             Hard luck stories: Someone may come to your door and ask you help them out with cash, ask to use your telephone or claim they’re feeling unwell. The story is made up and intended to con you out of your money or gain access to your home.

For further advice regarding crime prevention please visit: https://www.durham.police.uk/Advice-Centre/Crime-prevention/Crime-Prevention.aspx

For more information regarding trusted traders you can also visit https://www.tradingstandards.uk/ or https://www.durham.gov.uk/article/2372/Trading-Standards


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Message Sent By
Kirsty Lawrence
(Police, PCSO, Framwellgate Moor - Durham NPT2)

Neighbourhood Alert Cyber Essentials